Policy


Shipping Information

 *All items will be shipped within 1-2 weeks from the receipt of payment, excluding holidays. We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself. 

*Orders are fulfilled Monday-Friday. Please allow 1-2 weeks for your order to be prepared. As most items are handmade. Delivery is usually 2-3 days via USPS

 

*Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received. 

ALL ORDERS ARE FINAL

 *If the wrong address is entered at checkout and the package is returned back to us, there will be a reshipment fee of $7 due prior to reshipment. 

*Once a item has shipped we are unable to make charges to shipping address. In this case, please contact USPS to make any address changes. 

*We are unable to process refunds for items sent to an address that was provided upon checkout that was incorrect. 

*If your tracking information stated “notice left” please contact USPS to reschedule delivery before 14 days. Otherwise your item will be returned back to us. 

*If your tracking information states delivered and you believe this to be a error. Please contact your local post office. 

 

REROUTED PACKAGES 

 *Please note; we do not manually input addresses. Shipping addresses are exported from one database to another. Please insure shipping address is correct upon receiving tracking information. 

*If your order is retuned back to us and you choose not to pay your reshipment fee a refund will not be processed. 

 

RETURNS

*Taylor Tyler does NOT offers returns  ( NO REFUNDS NO EXCEPTIONS).

*Once orders are placed within 24hrs exchanges or cancellations can be made. 

*Please email info.taylortyler@gmail.com